Templot Club Archive 2007-2020
|
|||
| author | remove search highlighting | ||
|---|---|---|---|
|
posted: 31 May 2011 13:01 from: Dellboy
click the date to link to this post click member name to view archived images |
Hi I have two outstanding orders with Exactoscale with no explanation advised. Recent attempts to contact them by phone regarding the orders has produced 'unavailable' and their message leaving service is full. Obviously a backlog is building up. No clues on their web page. Does any one know what is amiss with Exactoscale ?? |
||
|
posted: 31 May 2011 13:19 from: David R
click the date to link to this post click member name to view archived images |
When I last spoke to Len in April he had just been diagnosed with potentially quite a serious condition after several months of ongoing illness. They now know what the problem is and he is finally getting the appropriate treatment. However, during this time, he has not been able to devote as much time to the Exactoscale business as he would normally, so some things have been delayed. I would suggest (even more) patience, snail-mail correspondence (it does still work sometimes), and ensure that any email has the word EXACTOSCALE in the subject line. Regards David R |
||
|
posted: 31 May 2011 13:33 from: Dellboy
click the date to link to this post click member name to view archived images |
David Many thanks for that, much appreciated. I suspected as much. Wishing him a speedy recovery. |
||
|
posted: 31 May 2011 13:39 from: Martin Wynne
click the date to link to this post click member name to view archived images |
There is more about this here: http://www.scalefour.org/forum/viewtopic.php?f=40&t=1376 |
||
|
posted: 31 May 2011 14:12 from: Jim Guthrie
click the date to link to this post click member name to view archived images |
Dellboy wrote: HiI happened to be at the Exactoscale stand at Railex on Sunday and I heard Len explaining to another customer that he had just taken on more staff to help him in getting rid of the backlog of orders. He was also keen to get back to development work since what time he had had available recently had been taken up with trying to deal with the day to day business of the company. Jim. |
||
|
posted: 31 May 2011 16:28 from: Dellboy
click the date to link to this post click member name to view archived images |
Jim Guthrie wrote: I happened to be at the Exactoscale stand at Railex on Sunday and I heard Len explaining to another customer that he had just taken on more staff to help him in getting rid of the backlog of orders. He was also keen to get back to development work since what time he had had available recently had been taken up with trying to deal with the day to day business of the company. Thank you Jim. Nice to hear he is 'up and about' now. |
||
|
posted: 31 May 2011 17:12 from: JFS
click the date to link to this post click member name to view archived images |
Hi Chaps, I most recently spoke to Len last Wednesday and he now has his condition well under control and is working hard to catch up the backlog. My own order arrived on Friday having been placed on 15th March - I normally get them next day! So things might still take a while to get back to normal, but it is such good stuff that it is worth the wait! Best Wishes, Howard. |
||
|
posted: 3 Jun 2011 16:00 from: Dellboy
click the date to link to this post click member name to view archived images |
My first Exactoscale order arrived this morning so I am one happy bunny!! |
||
| Please read this important note about copyright: Unless stated otherwise, all the files submitted to this web site are copyright and the property of the respective contributor. You are welcome to use them for your own personal non-commercial purposes, and in your messages on this web site. If you want to publish any of this material elsewhere or use it commercially, you must first obtain the owner's permission to do so. |