Templot Club Archive 2007-2020                             

topic: 1683Problem with printing custom page size.
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posted: 10 Nov 2011 19:25

from:

Tony W
 
North Notts. - United Kingdom

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Hi Martin.
I wonder if anyone else has come across this problem as it is a bit specialised. I have searched the forum without much success. I have an HP 1280 deskjet that allows the user to define custom paper sizes. I have cut some A1 paper lengthwise to produce what amounts to a double length A3 sheet. This is very useful for printing out longer sections of track. The paper size is defined as 300 x 840mm. Most of the time this works fine, the problem I have found seems to occur when a large area of the page to be printed contains no template. If the page starts with a template it will print this and then print a bit more of the page before producing an error message. If however the page starts printing from the blank edge then it will print about 300mm of the page and then produce an error message. See screen shot below. This is a problem I have encountered with Templot versions 0.78e, 0.91c and the current TDV. I have looked on the HP website for the latest printer drivers in case that was where the fault lies. I have also set the Windows print sizes to match this but to no avail. I wonder if this will become an issue when printing to large format printers, or is it just peculiar to my setup. The page I was trying to print is highlighted in red. Any ideas but don't stay up till 3 am trying to work it out.
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Tony.
Last edited on 12 Nov 2011 19:26 by Tony W
posted: 10 Nov 2011 20:42

from:

Martin Wynne
 
West Of The Severn - United Kingdom

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Hi Tony,

I think the Windows print spooler is running out of memory.

Try:

1. set a lower print quality (dpi). On many HP printers the draft quality is perfectly adequate as a construction template. Whatever you do, don't inadvertently try to print from Templot with the printer set to "photo" quality.

2. change the printer Properties to "print directly to printer" instead of spooling. This will mean that you can't continue using Templot until all the pages have finished printing, but it will use less system resources.

3. change the print format from "RAW" to "EMF" or vice versa.

4. print in black & white instead of colour.

5. print only one page at a time and "cancel the remaining pages", instead of "print all remaining pages". Then repeat the whole print operation for the next page.

or

6. install some extra memory in your computer. :)

regards,

Martin.

posted: 10 Nov 2011 22:14

from:

Tony W
 
North Notts. - United Kingdom

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Hi Martin.
Thanks for the reply.
Thinking about it, I suspect you may be right although I am puzzled why it will print the pages with templates from one side of the page to the other but not when they aren't. Even a gap in the centre of the page can cause a problem if it is large enough. I generally only print one page at a time with this size of paper as I can't stack it. Perhaps printing in best quality does not help either. I only ever tried printing anything at photo quality once and it was like can you come back next week! I have tried turning off the print spooler and printing direct already and this made no difference. However the clue may be in the fact that the previous computer I had with only 500 MB of memory did the same thing occasionally with A3 paper but printed ok in black and white, so as you say perhaps some more ram may be the answer. I will keep you posted.
Tony.

posted: 12 Nov 2011 19:21

from:

Tony W
 
North Notts. - United Kingdom

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Hi Martin.
Just to update you. I have upped the RAM to 2 GB and it made no difference. The only time I got all of that page to print out was with the spooler turned off and then on the second attempt the PC promptly crashed and subsequently produced errors. Today I took a screen shot and tried to print that on the same size paper using windows picture and fax viewer and guess what, the same error occured thus proving it is not a Templot problem.  I have been doing some more digging and discovered this is a know problem with this printer, but so far I have been unable to get their suggested fixes to work. So basically, it is not your problem. Thanks for your time.
Tony.

posted: 12 Nov 2011 20:07

from:

Martin Wynne
 
West Of The Severn - United Kingdom

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Hi Tony,

Thanks for letting me know. I hope you get it fixed.

Printers can be so temperamental -- see the topic from Gordon about missing rails.

I suspect that the makers of printers seldom test them printing track templates. :)

regards,

Martin.

posted: 12 Nov 2011 21:48

from:

Tony W
 
North Notts. - United Kingdom

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Martin Wynne wrote:
Printers can be so temperamental -- see the topic from Gordon about missing rails.

I suspect that the makers of printers seldom test them printing track templates. :)
Or with much other than the standard print functions it seems to me. Apparently some CAD users have come across the same problem yet HP don't seem have bothered to resolve the issue.

Yes, I was looking at Gordon's problem earlier, that really is an odd one.

Tony.

posted: 27 Nov 2011 23:48

from:

Tony W
 
North Notts. - United Kingdom

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See HP DJ1280 printing problems with custom size pages solved, hopefully!  for the solution.
Tony.



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