Templot Club Archive 2007-2020                             

topic: 176Templot CD gone missing AGAIN
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posted: 25 Sep 2007 12:34

from:

Martin Wynne
 
West Of The Severn - United Kingdom

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Dear all,

Can anyone in the know answer this -- is it possible to differentiate between a recorded CD and a pressed CD by X-ray?

I ask because yet again a Templot CD sent overseas by airmail has failed to arrive after several weeks. I can only imagine that computer CDs fall into a security black hole somewhere. :( Obviously vast numbers of CDs are sent through the post, so I'm wondering if the fact that the Templot CD is recorded is the problem (whereas mass-produced CDs are pressed).

I'm so fed up with this happening time and again that I am minded to discontinue supplying CDs entirely. The vast majority of users now download the program -- most folks are now on broadband and it takes only a few seconds. Even on slow dial-up it takes less than 5 minutes.

Another question -- if I adopted a USB memory stick instead of a CD as the delivery method (such memory sticks are now inexpensive), would it, and the stored data, survive airmail security checks?

Looking at many software suppliers it seems that download is now the only method of supply -- even where an imaginary boxed product is shown on the web site.

Comments welcome -- if you have a Templot CD, how often do you use it?

regards,

Martin.

posted: 25 Sep 2007 14:10

from:

Richard Spencer
 
Rossendale - United Kingdom

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Hi Martin,

I have had similar problems sending CD's and DVD's to europe and had little luck, about three out ten.  I regularly travel abroad with my laptop and have several USB sticks and have had no problems going through airport scanners and have even forwarded them to and  fro with data and photo's. Hope this info is of help to you

Regards

Richard
Martin Wynne wrote:
Dear all,

Can anyone in the know answer this -- is it possible to differentiate between a recorded CD and a pressed CD by X-ray?

I ask because yet again a Templot CD sent overseas by airmail has failed to arrive after several weeks. I can only imagine that computer CDs fall into a security black hole somewhere. :( Obviously vast numbers of CDs are sent through the post, so I'm wondering if the fact that the Templot CD is recorded is the problem (whereas mass-produced CDs are pressed).

I'm so fed up with this happening time and again that I am minded to discontinue supplying CDs entirely. The vast majority of users now download the program -- most folks are now on broadband and it takes only a few seconds. Even on slow dial-up it takes less than 5 minutes.

Another question -- if I adopted a USB memory stick instead of a CD as the delivery method (such memory sticks are now inexpensive), would it, and the stored data, survive airmail security checks?

Looking at many software suppliers it seems that download is now the only method of supply -- even where an imaginary boxed product is shown on the web site.

Comments welcome -- if you have a Templot CD, how often do you use it?

regards,

Martin.


posted: 25 Sep 2007 15:14

from:

Paul Boyd
 
Loughborough - United Kingdom

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Comments welcome -- if you have a Templot CD, how often do you use it?
CD?  Yeah, I think I've got one of those somewhere.  Haven't seen it for years :)

To be honest, I can't really see why the product shouldn't be download only.  As you say, it's not massive even on dial-up.  CDs are just more clutter!

If Templot was going to continue selling on a CD, then it probably ought to have a complete and up-to-date version of the website help pages so that those on dial-up (who perhaps are most likely to want a CD) can have ready access to this material. :cool:

posted: 25 Sep 2007 16:44

from:

donald peters
 
United Kingdom

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My Templot installation is on a different computer than that used for my Web
connection because of historic problems from virus attack. Because my Web
computer has no CD write capability all data has to be transferred by floppy.
Pugs are now too large for this means so the only choice is a CD. Only
downloading of data is a no-no.

Regards all,
Donald Peters
 

posted: 25 Sep 2007 17:17

from:

Richard Spencer
 
Rossendale - United Kingdom

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Hi Donald

Re Templot on a different computer, maybe you should consider a USB stick there cheap and easy to use "plug and play"  allowing you to download on one computer, I presume you have anti virus on your "Net computer" most anti virus software checks before writing to a device and then transfer the data onto your Templot computer hope this info maybe of use to you        

Regards

Richard

 donald peters wrote:
My Templot installation is on a different computer than that used for my Web
connection because of historic problems from virus attack. Because my Web
computer has no CD write capability all data has to be transferred by floppy.
Pugs are now too large for this means so the only choice is a CD. Only
downloading of data is a no-no.

Regards all,
Donald Peters
 


posted: 25 Sep 2007 17:38

from:

Martin Wynne
 
West Of The Severn - United Kingdom

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Hi Paul,
If Templot was going to continue selling on a CD, then it probably ought to have a complete and up-to-date version of the website help pages so that those on dial-up (who perhaps are most likely to want a CD) can have ready access to this material. :cool:
It does have.

I have accumulated over the years a large stock of CDs which were recorded and then scrapped because of a subsequent update to the web site. :(

I know there are some users who like to have a CD for this reason, so that they can have the web site on a laptop while travelling or away from home. However, there are many programs which can create a local copy of an entire web site, so it's possible to make your own Templot "CD" on file.

regards,

Martin.

posted: 25 Sep 2007 17:41

from:

Roger Henry
 
Brisbane - Australia

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         The answer is yes but if anyone told you that you would probably have to sign the Official Secrets Act:-) As the program on your DVD is 'locked' it is probably driving someone in a basement, somewhere, nuts trying to 'unlock' it.  I suspect that the USB 'sticks' ,  if sent through the Post, would meet the same fate. That not all your DVDs are disappeared is also probably instructive. Such are the troubled times we live in.

         Maybe downloads will be the only way to send; for now :-(

Roger,

Brisbane

 

posted: 25 Sep 2007 17:42

from:

Capt. John Piestley
 
Davao City - Philippines

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Martin,

As I live in remote part of the world re that stuff is concerned I rely entirely on internet download. Therefore the answer to your question I have never had need to use a Templot CD.

Original download was good and I have had no problems even transferring to new computers.

Best Regards John P.

posted: 25 Sep 2007 17:46

from:

Peter Drury
 
Portsmouth - United Kingdom

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Martin,

I can honestly say that I only used the CD once - when I first set up Templot in 2003. Since then, I have changed computers twice and used the download facility each time.

As far as I am concerned, it is not worthwhile having CDs that are out of date due to the changes made to the program over time. You are right about download times etc. When people purchase programs they want instant access and not have to wait for it to drop on their mats.

Just some thoughts - hope it helps.

Kind regards

Peter D

posted: 25 Sep 2007 17:52

from:

Templot User
 
Posted By Email

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----- from Chris Batchelor -----

Hi Martin

I have a Templot CD which I purchased from you in 2000. The only time I use it is when the computer goes kaput and I have to re-install it. Since this is usually on a new computer (twice since 2000) I have to obtain a new release code so downloading the programme would not inconvenience me a lot.

Cheers

Chris

posted: 25 Sep 2007 18:09

from:

Martin Wynne
 
West Of The Severn - United Kingdom

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Richard Spencer wrote:
I have had similar problems sending CD's and DVD's to Europe and had little luck, about three out ten.
Hi Richard,

Many thanks for that -- I was beginning to think it was just me. Paranoia is never far away! :)

Martin.

posted: 25 Sep 2007 18:43

from:

Bruce Wilson
 
Barrie - Ontario Canada

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Martin Wynne wrote:
Dear all,

  snipped...

I ask because yet again a Templot CD sent overseas by airmail has failed to arrive after several weeks. I can only imagine that computer CDs fall into a security black hole somewhere. :( Obviously vast numbers of CDs are sent through the post, so I'm wondering if the fact that the Templot CD is recorded is the problem (whereas mass-produced CDs are pressed).

snipped.......

Looking at many software suppliers it seems that download is now the only method of supply -- even where an imaginary boxed product is shown on the web site.

Comments welcome -- if you have a Templot CD, how often do you use it?

regards,

Martin.

Martin:

I have has several CDs sent to me from the far side of the pond that were burned on a computer with no difficulties at all.  Your situation seems to be somewhat strange.

I downloaded the program and have made backup CD copies which are hiding somewhere in my computer desk.  That gives you an idea of how many times I use it.

I see no reason why download only is not the way to go.

Bruce Wilson
Barrie, Ontario

posted: 25 Sep 2007 18:46

from:

Jim Guthrie
 
United Kingdom

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donald peters wrote:
My Templot installation is on a different computer than that used for my Web
connection because of historic problems from virus attack. Because my Web
computer has no CD write capability all data has to be transferred by floppy.
Pugs are now too large for this means so the only choice is a CD. Only
downloading of data is a no-no.

Regards all,
Donald Peters
 
Donald,

If you've got Winzip on both computers,  use the Winzip facility to span across several floppies to transfer an application larger than 1.4M.

Jim.

posted: 25 Sep 2007 19:23

from:

Peter_Hirons
 
Ireland

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USB memory sticks are relatively cheap these days and make an easy way of transferring files from one machine to another.

Peter
donald peters wrote:
My Templot installation is on a different computer than that used for my Web
connection because of historic problems from virus attack. Because my Web
computer has no CD write capability all data has to be transferred by floppy.
Pugs are now too large for this means so the only choice is a CD. Only
downloading of data is a no-no.

Regards all,
Donald Peters
 


posted: 25 Sep 2007 20:51

from:

JohnM
 
Knaresborough - United Kingdom

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Martin,
 
There may still be would-be Templot buyers who do not have access to the web. When I first started I bought the CD, after loading rarely used it.
 
regards,
 
John M

posted: 26 Sep 2007 03:40

from:

Prem Holdaway
 
London - United Kingdom

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Hi Martin,

I think the best idea is to put the CD or the contents of the CD as downloadable. This should allow the user to make his own CD for future use.

If you still wish to send out CD's you could restrict those to your own countries users.

Hope that gives you some ideas.

Prem Holdaway

posted: 26 Sep 2007 03:52

from:

donald peters
 
United Kingdom

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Thanks for everyone's help. All seem to rely on the use of USB connectability. Unfortunately, my Templot machine does not enjoy that luxury.

Grateful for usual templotter help from all.

Regards,
Donald

posted: 26 Sep 2007 03:55

from:

donald peters
 
United Kingdom

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Jim Guthrie wrote:
Donald,

If you've got Winzip on both computers,  use the Winzip facility to span across several floppies to transfer an application larger than 1.4M.

Jim.
Jim,
 
That is a great idea because it might just be possible for a dyslexic operator like me to understand and get it to happen.

Again, thanks to all,

Regards,
Donald

posted: 28 Sep 2007 04:52

from:

Elliott Cowton
 
Fareham - United Kingdom

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Richard,

That's not strictly speaking true...

I have a WIN98SE machine that is still man enough for any job I throw at it including CAD and graphics work, but the one thing WIN98SE does not do is to accept plug & play memory sticks.  I have had to settle on one make (DISGO) for all the family's needs (mostly backup and school work), and then load the drivers for that particular stick type. 

I did once plug another brand of stick into it. Net result: One rotted up camera connection that eventually had to be resolved by an OS reload:(, hence the comment - they are not always plug and play.

Regards

Elliott


Richard Spencer wrote:
maybe you should consider a USB stick they are easy to use "plug and play" 

posted: 28 Sep 2007 05:51

from:

Richard Spencer
 
Rossendale - United Kingdom

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Hi Elliot,

Thank you for your feedback, perhaps I overlooked evolution from windows 98SE to XP as operating systems and computers evolve, I suppose you tend to forget the older technology no pun intended, I upgraded my computer as the win98 was not able to run the more up to date software for video editing. It is quite easily to lose track of modern advancements and I suppose you forget the old and try to encompass the newer technology which marches ever onward.

Thank you for your input

Best wishes

Richard

That's not strictly speaking true...

I have a WIN98SE machine that is still man enough for any job I throw at it including CAD and graphics work, but the one thing WIN98SE does not do is to accept plug & play memory sticks.  I have had to settle on one make (DISGO) for all the family's needs (mostly backup and school work), and then load the drivers for that particular stick type. 

I did once plug another brand of stick into it. Net result: One rotted up camera connection that eventually had to be resolved by an OS reload:(, hence the comment - they are not always plug and play.

Regards

Elliott


Richard Spencer wrote:

maybe you should consider a USB stick they are easy to use "plug and play" 




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