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page trail:  Templot Club > Forums > I found a flaw > Access through a proxy
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                                       Access through a proxy
     
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 Clicked a link? Wrong message? Wait until the page has finished loading, click in the address bar and then press the Enter key. This is a timing bug in some browsers.
1st message | this message only posted: 13 Jun 2012 10:13
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from:
James1979
 

 

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Not really a flaw but wasn't sure where else to put this query!

I use Templot a lot when at home and recently downloaded and installed a version at work (naughty I know but sometimes I'd like to have a little play in my lunch break!!)

However, although the programme downloaded and installed it will not run on the machine. When I click on 'go' it says 'unable to connect to the Templot website. Please check your internet connection'.

I know the connection is ok and I can access the form/85a site with no problems so wondered if there was something in the programme that stopped it working because my internet connection goes through a proxy server?

If so, is there any solution?

Thanks in advance,

James

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message ref: 13052

 
 Clicked a link? Wrong message? Wait until the page has finished loading, click in the address bar and then press the Enter key. This is a timing bug in some browsers.
2nd message | this message only posted: 13 Jun 2012 10:47
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from:
Les G
 

 

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Best to ask your IT Manager
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message ref: 13053

 
 Clicked a link? Wrong message? Wait until the page has finished loading, click in the address bar and then press the Enter key. This is a timing bug in some browsers.
3rd message | this message only posted: 13 Jun 2012 11:28
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from:
Martin Wynne
West Of The Severn, United Kingdom



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Please do not send requests for help direct to me via email or PM.

Post your questions on the forum where everyone can see them and add helpful replies.
Hi James,

Welcome to Templot Club. :)

The most likely explanation is that the firewall on your IT system is preventing any unauthorized  program from accessing the internet. Tell your IT manager that you need to allow internet access for the program templot_2.exe

If you have a home laptop, you could try taking that to work. If you start Templot on it at home, you can then use the Hibernate function. (This doesn't use any battery power, the laptop is turned off with the entire current computer state stored on disk. Templot needs internet access only during startup.)

Strictly speaking, installing Templot on your work computer is an infringement of the Templot2 terms of use, unless that computer is your own property:

 http://templot.com/companion/index.html?terms_of_use.htm

regards,

Martin.

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message ref: 13055

 
 Clicked a link? Wrong message? Wait until the page has finished loading, click in the address bar and then press the Enter key. This is a timing bug in some browsers.
4th message | this message only posted: 13 Jun 2012 14:39
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from:
James1979
 

 

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Thanks Martin - some very useful info!

I have spoken to my technician and he has said that somewhere in the Templot programme it must try to connect directly to the internet and the would be a code change needed or option installed to allow it to go through a proxy server.

But... as you have said that it's an infringement of the Ts & Cs anyway it's all irrelevant because I didn't realise that and will uninstall it now and bring my own laptop into work in the future!

I should probably spend my time at work working anyway...

__________
message ref: 13061

 
 Clicked a link? Wrong message? Wait until the page has finished loading, click in the address bar and then press the Enter key. This is a timing bug in some browsers.
5th message | this message only posted: 5 May 2015 18:36
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from:
postledm
United Kingdom

 

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I use a proxy server at home, (ipcop for those technically minded) great for controlling children's access and stops others from getting onto the Internet even if they plug their device into the network. And it automatically shuts down at midnight and won't allow connections until morning even if  the kids turn it back on. Forces them to go to bed. ha ha :D
I digress. Templot doesn't, as yet, support access through a proxy but I added a firewall rule that allows tcp connections on  port 80 from my pc to the templot.com IP address.
So if you do use a proxy server it is possible to get templot to work.
Hope that helps anyone else who is as nerdy as me
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message ref: 18614

 
 Clicked a link? Wrong message? Wait until the page has finished loading, click in the address bar and then press the Enter key. This is a timing bug in some browsers.
6th message | this message only posted: 5 May 2015 19:28
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from:
Martin Wynne
West Of The Severn, United Kingdom



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Please do not send requests for help direct to me via email or PM.

Post your questions on the forum where everyone can see them and add helpful replies.
Thanks for that David.

And welcome to Templot Club. :)

regards,

Martin.

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message ref: 18615

 
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