Templot Club Archive 2007-2020
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posted: 13 Jun 2012 11:13 from: James1979 click the date to link to this post click member name to view archived images |
Not really a flaw but wasn't sure where else to put this query! I use Templot a lot when at home and recently downloaded and installed a version at work (naughty I know but sometimes I'd like to have a little play in my lunch break!!) However, although the programme downloaded and installed it will not run on the machine. When I click on 'go' it says 'unable to connect to the Templot website. Please check your internet connection'. I know the connection is ok and I can access the form/85a site with no problems so wondered if there was something in the programme that stopped it working because my internet connection goes through a proxy server? If so, is there any solution? Thanks in advance, James |
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posted: 13 Jun 2012 11:47 from: Les G click the date to link to this post click member name to view archived images |
Best to ask your IT Manager | ||
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posted: 13 Jun 2012 12:28 from: Martin Wynne
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Hi James, Welcome to Templot Club.  The most likely explanation is that the firewall on your IT system is preventing any unauthorized program from accessing the internet. Tell your IT manager that you need to allow internet access for the program templot_2.exe If you have a home laptop, you could try taking that to work. If you start Templot on it at home, you can then use the Hibernate function. (This doesn't use any battery power, the laptop is turned off with the entire current computer state stored on disk. Templot needs internet access only during startup.) Strictly speaking, installing Templot on your work computer is an infringement of the Templot2 terms of use, unless that computer is your own property: http://templot.com/companion/index.html?terms_of_use.htm regards, Martin. |
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posted: 13 Jun 2012 15:39 from: James1979 click the date to link to this post click member name to view archived images |
Thanks Martin - some very useful info! I have spoken to my technician and he has said that somewhere in the Templot programme it must try to connect directly to the internet and the would be a code change needed or option installed to allow it to go through a proxy server. But... as you have said that it's an infringement of the Ts & Cs anyway it's all irrelevant because I didn't realise that and will uninstall it now and bring my own laptop into work in the future! I should probably spend my time at work working anyway... |
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posted: 5 May 2015 19:36 from: postledm
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I use a proxy server at home, (ipcop for those technically minded) great for controlling children's access and stops others from getting onto the Internet even if they plug their device into the network. And it automatically shuts down at midnight and won't allow connections until morning even if the kids turn it back on. Forces them to go to bed. ha ha  I digress. Templot doesn't, as yet, support access through a proxy but I added a firewall rule that allows tcp connections on port 80 from my pc to the templot.com IP address. So if you do use a proxy server it is possible to get templot to work. Hope that helps anyone else who is as nerdy as me |
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posted: 5 May 2015 20:28 from: Martin Wynne
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Thanks for that David. And welcome to Templot Club. regards, Martin. |
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