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page trail:  Templot Club > Forums > Baffled beginners > Templot2 Will Not connect
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                                       Templot2 Will Not connect
     
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 Clicked a link? Wrong message? Wait until the page has finished loading, click in the address bar and then press the Enter key. This is a timing bug in some browsers.
1st message | this message only posted: 13 Oct 2014 16:35
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from:
cooley_boy
Perth, Australia

 

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 Hi All,I have just downloaded Templot2 and when I go to open the the program it comes up with the first page I click connect and the the second connecting screen pops up and just sits there for hours not doing anything. Is there something I am not aware of here blocking me off? I am Connected the internet the entire time.
I am running windows 7 and have AVG 2014 anti-virus Which didnt inhibit the download and doesnt detect anything harmful.
RegardsRand
 
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message ref: 17432

 
 Clicked a link? Wrong message? Wait until the page has finished loading, click in the address bar and then press the Enter key. This is a timing bug in some browsers.
2nd message | this message only posted: 13 Oct 2014 16:53
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from:
Martin Wynne
West Of The Severn, United Kingdom



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Please do not send requests for help direct to me via email or PM.

Post your questions on the forum where everyone can see them and add helpful replies.
Hi Rand,

Welcome to Templot Club. :)

Your anti-virus program may include a firewall. You may need to give permission for the templot_2.exe program to access the internet -- see your anti-virus settings or help files.

An alternative would be to disable your anti-virus/firewall while starting Templot.

If still no joy, try clicking on the Templot desktop icon with the right mouse button, and then "Run As Administrator".

I'm sorry you are having problems. There have been over 2,000 downloads of Templot since July and only a handful of reported problems.

regards,

Martin.

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message ref: 17433

 
 Clicked a link? Wrong message? Wait until the page has finished loading, click in the address bar and then press the Enter key. This is a timing bug in some browsers.
3rd message | this message only posted: 13 Oct 2014 17:01
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from:
Martin Wynne
West Of The Severn, United Kingdom



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Please do not send requests for help direct to me via email or PM.

Post your questions on the forum where everyone can see them and add helpful replies.
p.s. Rand,

Some notes about the AVG Firewall here:

 http://www.avg.com/gb-en/faq.num-5205

You may need to turn off the "Automatic Mode" in order to see the permissions dialog.

Martin.

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message ref: 17434

 
 Clicked a link? Wrong message? Wait until the page has finished loading, click in the address bar and then press the Enter key. This is a timing bug in some browsers.
4th message | this message only posted: 13 Oct 2014 17:55
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from:
cooley_boy
Perth, Australia

 

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Cheers Martin,
Will look into it

Regards
Rand
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message ref: 17435

 
 Clicked a link? Wrong message? Wait until the page has finished loading, click in the address bar and then press the Enter key. This is a timing bug in some browsers.
5th message | this message only posted: 15 Oct 2014 19:50
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from:
DerekStuart
United Kingdom

 

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Rand,
I've just been there and got that t-shirt- wondering why I couldn't get it to work on my win8 laptop (worked fine on win7 desktop).

I have the misfortune of running norton (for another 25 days and counting) and that is what happened to me. I did something very unusual for me and switched off norton just whilst I started Templot and it worked fine.

Just make sure you switch it back on straight after you've loaded- Templot maybe OK, but other nasties out there.
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message ref: 17444

 
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