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1st message | this message only posted: 19 Jan 2016 08:21
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from:
TPP
United Kingdom

 

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I just bought a new laptop with Windows 10 and am nearly done installing all the important things - including Templot of course
I just loaded up my current plan and changed the gauge - all good
I went to print it out and I have a problem - Templot seems to think I have no printers on the system and gives me this error message ...
Templot is unable to locate a printer driver on this system. To install a printer driver, from the Windows taskbar click Start > Settings > Printers > Add Printer.
I checked the printer(s) are still there on the system and yes they areI just printed an email out to test its working and it is 
I download Templot yesterday so I assume I have the latest version - it is 2.13a
Any ideas ?
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 Clicked a link? Wrong message? Wait until the page has finished loading, click in the address bar and then press the Enter key. This is a timing bug in some browsers.
2nd message | this message only posted: 19 Jan 2016 10:34
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from:
Martin Wynne
West Of The Severn, United Kingdom



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Post your questions on the forum where everyone can see them and add helpful replies.
Hi Rob,

That's very odd. I just tested my Windows10 system and it's working fine.

If you have been installing new stuff on the system I suggest you restart Windows before trying Templot.

Also, wait a while after Windows appears to be ready, and switch on the printer. Then restart Templot.

Sometimes Windows pretends to be ready when it isn't -- so you think it starts up faster. Several things are still being initialised in the background while you start work.

Templot needs to be able to see all the printers during its own start-up (so that it can prepare for the calibration data). So wait until Windows is fully initialised before starting Templot.

Windows10 comes with 3 virtual printers already installed, in addition to your own printer. You should be able to see them if you go to Start > Settings > Devices from the Windows taskbar:

1. Microsoft XPS Document Writer (XPS is Microsoft's own alternative to PDF format).

2. Microsoft Print To PDF (so you no longer need any of those add-on PDF generators such as CutePDF).

3. Microsoft Fax Printer (which requires you have a dial-up modem installed, to send it) (black&white).

4. your own actual printer(s).

Which means Templot should be able to see at least 3 printers when it starts up, even on a brand new system.

regards,

Martin.

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3rd message | this message only posted: 19 Jan 2016 10:57
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from:
TPP
United Kingdom

 

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Hi Martin
Thanks for the quick reply.
Well I could see all the printers and print from them too. I did a reboot , left the system to do its thing for a few minutes and tried again - now all is fine.
I can now see the printers in Templot and print from Templot
Weird but sorted so I am happy - Thanks
__________
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