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                                       Downloading Problems
     
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 Clicked a link? Wrong message? Wait until the page has finished loading, click in the address bar and then press the Enter key. This is a timing bug in some browsers.
1st message | this message only posted: 23 Sep 2017 14:33
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from:
John Lee
United Kingdom

 

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Having little success in working with Templot I had a track plan prepared by a professional trackmaker which was successfully downloaded and printed off on my printer. I have not used the files for some time but recently when I attempted to open them I got a panel appearing which read templot_ 215b_...exe 6.88 MB. A continuing series of panels appear and a message appears which reads "Access violation at address 00117A6 in module TEMPLOT.2.EXE  Read od address 00000168"

I have downloaded the latest version of Templot after having deleted my original version in case it had become infected, and attempted to import a new file prepared by the same person but with the same result. I cannot understand why after being able to successfully open up and print off files this happening.

This is complete Double Dutch to me and I wondered if anyone else has had this problem and if there is any damage to my computer and if there is a cure.

John Lee

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message ref: 22063

 
 Clicked a link? Wrong message? Wait until the page has finished loading, click in the address bar and then press the Enter key. This is a timing bug in some browsers.
2nd message | this message only posted: 23 Sep 2017 14:51
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from:
Martin Wynne
West Of The Severn, United Kingdom



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Please do not send requests for help direct to me via email or PM.

Post your questions on the forum where everyone can see them and add helpful replies.
Hi John,

Are other files saving and loading ok?

Please can you attach your problem .box file here so that I can have a look at it? Click the Browse (or Choose) button below the typing box to attach files.

regards,

Martin.

__________
message ref: 22064

 
 Clicked a link? Wrong message? Wait until the page has finished loading, click in the address bar and then press the Enter key. This is a timing bug in some browsers.
3rd message | this message only posted: 23 Sep 2017 15:25
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from:
John Lee
United Kingdom

 

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Martin Wynne wrote: Hi John,



Are other files saving and loading ok?



Please can you attach your problem .box file here so that I can have a look at it? Click the Browse (or Choose) button below the typing box to attach files.



regards,



Martin.

Martin
Thanks for your reply- the file is attached hopefully.

Regards

John

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message ref: 22065
Attachment: Chewton Mendip 4.box (Downloaded 11 times)
 
 Clicked a link? Wrong message? Wait until the page has finished loading, click in the address bar and then press the Enter key. This is a timing bug in some browsers.
4th message | this message only posted: 23 Sep 2017 15:39
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from:
Martin Wynne
West Of The Severn, United Kingdom



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Please do not send requests for help direct to me via email or PM.

Post your questions on the forum where everyone can see them and add helpful replies.
Hi John,

Thanks for posting your file.

It opens fine here, so I have re-saved it below for you to try -- which should have eliminated any quirks in the file.

If that doesn't work, I can only suggest that there was a problem with the installation of Templot 215b.

Please restart Windows, and then download and install Templot again. Download from:

   http://templot.com/downloads/download.htm

regards,

Martin.

__________
message ref: 22066
Attachment: chewton_mendip_again.box (Downloaded 6 times)
 
 Clicked a link? Wrong message? Wait until the page has finished loading, click in the address bar and then press the Enter key. This is a timing bug in some browsers.
5th message | this message only posted: 23 Sep 2017 16:29
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from:
John Lee
United Kingdom

 

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Martin
Still having problems downloading Templot 215b. I will have to break off now and will try next week.

Thanks for your help so far.

Regards

John
Martin Wynne wrote:
Hi John,



Thanks for posting your file.



It opens fine here, so I have re-saved it below for you to try -- which should have eliminated any quirks in the file.



If that doesn't work, I can only suggest that there was a problem with the installation of Templot 215b.



Please restart Windows, and then download and install Templot again. Download from:



   http://templot.com/downloads/download.htm



regards,



Martin.



__________
message ref: 22067

 
 Clicked a link? Wrong message? Wait until the page has finished loading, click in the address bar and then press the Enter key. This is a timing bug in some browsers.
6th message | this message only posted: 23 Sep 2017 16:35
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from:
Martin Wynne
West Of The Severn, United Kingdom



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Please do not send requests for help direct to me via email or PM.

Post your questions on the forum where everyone can see them and add helpful replies.
John Lee wrote:Still having problems downloading Templot 215b.Hi John,

Please can you explain the problem? What is the exact wording of any messages you see?

Which version of Windows are you using?

Do you have an anti-virus program? Which one?

Have you had any problems downloading and installing other software?

regards,

Martin.

__________
message ref: 22068

 
 Clicked a link? Wrong message? Wait until the page has finished loading, click in the address bar and then press the Enter key. This is a timing bug in some browsers.
7th message | this message only posted: 24 Sep 2017 11:12
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from:
Alan Turner
Dudley, United Kingdom



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For what it's worth I downloaded the original file, after updating to 215b and it loaded fine - no problems.

Windows and Trend anti-virus didn't like the 215b file but that's because of its lack of digital certificate.

regards

Alan

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message ref: 22074

 
 Clicked a link? Wrong message? Wait until the page has finished loading, click in the address bar and then press the Enter key. This is a timing bug in some browsers.
8th message | this message only posted: 25 Sep 2017 15:44
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from:
John Lee
United Kingdom

 

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Hello Martin and Alan
I have now had time to reload Templot 215b which was satisfactory and then opened up 'Chewton Mendip again' from a memory stick with no problems and have been able to have a look at the plan. Everything seems now to be working and I can only assume the old version had somehow got corrupted.

Thank for your interest and assistance with my problem.

regards

John
Still having problems downloading Templot 215b.Hi John,



Please can you explain the problem? What is the exact wording of any messages you see?



Which version of Windows are you using?



Do you have an anti-virus program? Which one?



Have you had any problems downloading and installing other software?



regards,



Martin.



__________
message ref: 22085

 
 Clicked a link? Wrong message? Wait until the page has finished loading, click in the address bar and then press the Enter key. This is a timing bug in some browsers.
9th message | this message only posted: 25 Sep 2017 15:49
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from:
Martin Wynne
West Of The Severn, United Kingdom



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Please do not send requests for help direct to me via email or PM.

Post your questions on the forum where everyone can see them and add helpful replies.
Hi John,

Glad you got it working. Thanks for letting me know.

regards,

Martin.

__________
message ref: 22086

 
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