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                                       Exactoscale track parts and turnout kits
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41st message | this message only posted: 10 Aug 2018 16:34
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from:
Hayfield
United Kingdom

 

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Will do, but lucky its not me as it might be a bit more direct. With Phil PR and IT skills are not his greatest skill set, hopefully now it will quieten down a bit for him

Reading the statement I think Phil has been quite straight in his comment, he told me many items arrived quite mixed up and to just a bit of simple order it took twice as long as expected.

Lets face it when packing up a business which is closing down at the last moment, its human nature just to get things into boxes as quickly as possible, I know when Peter collected the Exactoscale parts it was in a mess and I guess some items have not seen the light of day for years. So its been a bit of an issue for a long time

Lets hope it all pans out well
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42nd message | this message only posted: 11 Aug 2018 07:01
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from:
Hayfield
United Kingdom

 

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Whilst going slightly off topic I was listening to radio interviews regarding the House of Fraser the past two evenings. 2 nights ago one or two so called experts were talking about changing retail habits, one interesting point made is that these new internet companies are opening retail outlets. Also the generation who started to shop via the internet are starting to go back to buying retail as well as via the internet, but looking for what is called a "retail experience" This being born out by yesterdays First Sport Group's purchase of the House of Fraser

What has this got to do with track parts, well its just as important it seems as well as having a good internet/mail order proposition to have a physical presence where prospective customers can pick up and feel the item as well as see it.
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43rd message | this message only posted: 11 Aug 2018 12:02
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from:
Nigel Brown
 

 

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Hayfield wrote: Whilst going slightly off topic I was listening to radio interviews regarding the House of Fraser the past two evenings. 2 nights ago one or two so called experts were talking about changing retail habits, one interesting point made is that these new internet companies are opening retail outlets. Also the generation who started to shop via the internet are starting to go back to buying retail as well as via the internet, but looking for what is called a "retail experience" This being born out by yesterdays First Sport Group's purchase of the House of Fraser

What has this got to do with track parts, well its just as important it seems as well as having a good internet/mail order proposition to have a physical presence where prospective customers can pick up and feel the item as well as see it.May not apply to track parts, to any great extent. With track it pays to actually buy a sample and try it out, say by building a bit of test track. As regards looks, there are plenty of pics around showing the stuff. What may be a more valuable bit of experience is seeing layouts where it has actually been used.

A lot of us can't get to shows, so the above is possibly the only way.

Cheers
Nigel

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44th message | this message only posted: 12 Aug 2018 08:29
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from:
Nigel Fisher
Tibshelf, Alfreton, United Kingdom

 

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Hayfield wrote: Whilst going slightly off topic I was listening to radio interviews regarding the House of Fraser the past two evenings. 2 nights ago one or two so called experts were talking about changing retail habits, one interesting point made is that these new internet companies are opening retail outlets. Also the generation who started to shop via the internet are starting to go back to buying retail as well as via the internet, but looking for what is called a "retail experience" This being born out by yesterdays First Sport Group's purchase of the House of Fraser

What has this got to do with track parts, well its just as important it seems as well as having a good internet/mail order proposition to have a physical presence where prospective customers can pick up and feel the item as well as see it.
As a retired web developer I can only agree, but perhaps Phil should be told how important it is. I have to point out that I say this so as to help Phil as hes always been helpful to me.  

A case in point may help. my children all know that Dad will have bits for his railway as birthday or Christmas presents. In this case I let them know that C&L chairs would be well received. My daughter tried many time to get in touch with Phil, either by phone or email and eventually gave up in disgust and sent me the money instead.

Like may younger people today they are very switched on to buying and selling over the internet, and if they cannot, or something else makes it difficult then they will walk away and go somewhere else.

As far as Phil taking over the C&L and Exactoscale stock, that is entirely the situation I had imagined, and so I at least was giving Phil the benefit of time to sort it all out.

I wish both parties the best since I agree with you that we would all be much poorer if either of them failed, but i'm afraid I have seen too many broken promises so cannot be as optimistic as you over the future of Exactoscale.

Nigel Fisher

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45th message | this message only posted: 12 Aug 2018 18:08
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from:
Hayfield
United Kingdom

 

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Nigel

Phil had problems last year and now has published times he will answer phones, he has learnt a few lessons on how to run a business and has ring fenced time to devote on dispatching orders without being disturbed by answering calls, hopefully as thing streamline he will be able to increase contact times

As for Exactoscale, Mr Jukes is keeping things close to his chest. Also does not like assumptions on what he will do. All I can say is that he and the others in the cooperative wish to make their products available, to me that's good news
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46th message | this message only posted: 13 Aug 2018 22:17
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from:
Tony W
North Notts., United Kingdom

 

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Nigel Fisher wrote: Its not the C&L chairs that I am in need of its the specialist chairs for turnout construction I need. If you read Mr Jukes original statement the only parts available by September would be wheels. Track components would be available sometime after. So no my demonstration cannot go ahead, other than laying a bit of plain track.Hello Nigel.
If you send me an email, I may be able to help you. You can find my email address from my profile under my name top left, which I have temporarily enabled. PMs don't work.
Regards
Tony W.

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47th message | this message only posted: 14 Aug 2018 10:58
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from:
Nigel Fisher
Tibshelf, Alfreton, United Kingdom

 

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Thanks Tony, have done so.

Nigel
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