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                                       Exactoscale track parts and turnout kits
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41st message | this message only posted: 10 Aug 2018 16:34
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from:
Hayfield
United Kingdom

 

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Will do, but lucky its not me as it might be a bit more direct. With Phil PR and IT skills are not his greatest skill set, hopefully now it will quieten down a bit for him

Reading the statement I think Phil has been quite straight in his comment, he told me many items arrived quite mixed up and to just a bit of simple order it took twice as long as expected.

Lets face it when packing up a business which is closing down at the last moment, its human nature just to get things into boxes as quickly as possible, I know when Peter collected the Exactoscale parts it was in a mess and I guess some items have not seen the light of day for years. So its been a bit of an issue for a long time

Lets hope it all pans out well
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42nd message | this message only posted: 11 Aug 2018 07:01
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Hayfield
United Kingdom

 

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Whilst going slightly off topic I was listening to radio interviews regarding the House of Fraser the past two evenings. 2 nights ago one or two so called experts were talking about changing retail habits, one interesting point made is that these new internet companies are opening retail outlets. Also the generation who started to shop via the internet are starting to go back to buying retail as well as via the internet, but looking for what is called a "retail experience" This being born out by yesterdays First Sport Group's purchase of the House of Fraser

What has this got to do with track parts, well its just as important it seems as well as having a good internet/mail order proposition to have a physical presence where prospective customers can pick up and feel the item as well as see it.
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43rd message | this message only posted: 11 Aug 2018 12:02
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from:
Nigel Brown
 

 

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Hayfield wrote: Whilst going slightly off topic I was listening to radio interviews regarding the House of Fraser the past two evenings. 2 nights ago one or two so called experts were talking about changing retail habits, one interesting point made is that these new internet companies are opening retail outlets. Also the generation who started to shop via the internet are starting to go back to buying retail as well as via the internet, but looking for what is called a "retail experience" This being born out by yesterdays First Sport Group's purchase of the House of Fraser

What has this got to do with track parts, well its just as important it seems as well as having a good internet/mail order proposition to have a physical presence where prospective customers can pick up and feel the item as well as see it.May not apply to track parts, to any great extent. With track it pays to actually buy a sample and try it out, say by building a bit of test track. As regards looks, there are plenty of pics around showing the stuff. What may be a more valuable bit of experience is seeing layouts where it has actually been used.

A lot of us can't get to shows, so the above is possibly the only way.

Cheers
Nigel

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44th message | this message only posted: 12 Aug 2018 08:29
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from:
Nigel Fisher
Tibshelf, Alfreton, United Kingdom

 

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Hayfield wrote: Whilst going slightly off topic I was listening to radio interviews regarding the House of Fraser the past two evenings. 2 nights ago one or two so called experts were talking about changing retail habits, one interesting point made is that these new internet companies are opening retail outlets. Also the generation who started to shop via the internet are starting to go back to buying retail as well as via the internet, but looking for what is called a "retail experience" This being born out by yesterdays First Sport Group's purchase of the House of Fraser

What has this got to do with track parts, well its just as important it seems as well as having a good internet/mail order proposition to have a physical presence where prospective customers can pick up and feel the item as well as see it.
As a retired web developer I can only agree, but perhaps Phil should be told how important it is. I have to point out that I say this so as to help Phil as hes always been helpful to me.  

A case in point may help. my children all know that Dad will have bits for his railway as birthday or Christmas presents. In this case I let them know that C&L chairs would be well received. My daughter tried many time to get in touch with Phil, either by phone or email and eventually gave up in disgust and sent me the money instead.

Like may younger people today they are very switched on to buying and selling over the internet, and if they cannot, or something else makes it difficult then they will walk away and go somewhere else.

As far as Phil taking over the C&L and Exactoscale stock, that is entirely the situation I had imagined, and so I at least was giving Phil the benefit of time to sort it all out.

I wish both parties the best since I agree with you that we would all be much poorer if either of them failed, but i'm afraid I have seen too many broken promises so cannot be as optimistic as you over the future of Exactoscale.

Nigel Fisher

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45th message | this message only posted: 12 Aug 2018 18:08
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from:
Hayfield
United Kingdom

 

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Nigel

Phil had problems last year and now has published times he will answer phones, he has learnt a few lessons on how to run a business and has ring fenced time to devote on dispatching orders without being disturbed by answering calls, hopefully as thing streamline he will be able to increase contact times

As for Exactoscale, Mr Jukes is keeping things close to his chest. Also does not like assumptions on what he will do. All I can say is that he and the others in the cooperative wish to make their products available, to me that's good news
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46th message | this message only posted: 13 Aug 2018 22:17
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from:
Tony W
North Notts., United Kingdom

 

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Nigel Fisher wrote: Its not the C&L chairs that I am in need of its the specialist chairs for turnout construction I need. If you read Mr Jukes original statement the only parts available by September would be wheels. Track components would be available sometime after. So no my demonstration cannot go ahead, other than laying a bit of plain track.Hello Nigel.
If you send me an email, I may be able to help you. You can find my email address from my profile under my name top left, which I have temporarily enabled. PMs don't work.
Regards
Tony W.

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47th message | this message only posted: 14 Aug 2018 10:58
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from:
Nigel Fisher
Tibshelf, Alfreton, United Kingdom

 

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Thanks Tony, have done so.

Nigel
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48th message | this message only posted: 21 Aug 2018 16:01
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from:
Nigel Fisher
Tibshelf, Alfreton, United Kingdom

 

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Many thanks to Tony W who, without being asked, has solved my demo problem.

Nigel Fisher

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49th message | this message only posted: 22 Aug 2018 12:43
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from:
Stephen Freeman
Sandbach, United Kingdom



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Whilst the situation regarding 4mm scale parts is relatively clear, if currently unsatisfactory, the situation regarding 7mm scale parts is less clear.
Do we take it from Mr Jukes statements that they will no longer exist or does he plan to re-introduce them at some point in the future? Don't see either Scalefour or EMGS stocking them. Can't help thinking this will give 3D printing a boost.
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50th message | this message only posted: 22 Aug 2018 17:37
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from:
Hayfield
United Kingdom

 

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There is always C&L supplying 7 mm scale chairs
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51st message | this message only posted: 22 Aug 2018 19:09
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from:
Rob Manchester
Manchester



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Hayfield wrote: There is always C&L supplying 7 mm scale chairsHi John,

Do you know if Phil is at Telford O gauge show at the beginning of September ? I have tried ring a couple of times to ask him.

Rob


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52nd message | this message only posted: 22 Aug 2018 19:21
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from:
Dave Summers
Urchfont, Devizes, United Kingdom

 

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Stand 53 at Telford
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53rd message | this message only posted: 22 Aug 2018 20:04
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from:
Rob Manchester
Manchester



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Dave Summers wrote: Stand 53 at TelfordHi Dave,

Kind of you to reply. Thank you. Having now bothered to look at the Guildex show guide I see he is listed as being booked in. Hope he is there to say hello.

Rob


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54th message | this message only posted: 23 Aug 2018 13:43
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from:
Stephen Freeman
Sandbach, United Kingdom



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maybe but locking fishplates?
Hayfield wrote: There is always C&L supplying 7 mm scale chairs

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55th message | this message only posted: 23 Aug 2018 15:02
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Hayfield
United Kingdom

 

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Stephen Freeman wrote: maybe but locking fishplates?
Hayfield wrote: There is always C&L supplying 7 mm scale chairs
The post stated 7 mm scale parts, no mention of fishplates
I do hope that Mr Dukes will continue with the Exactoscale 7 mm scale range, especially as he stated he wished to recoup the setting up costs of the tooling, he does have a well liked range of 7 mm scale products



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56th message | this message only posted: 3 Sep 2018 12:30
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from:
Martin Wynne
West Of The Severn, United Kingdom



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Further announcement today from Andrew Jukes about Exactoscale supplies:

 https://www.scalefour.org/forum/viewtopic.php?p=62911#p62911
 
(scroll to bottom of page)
 
and at:  https://exactoscale.com
 
(page is very slow to load)
 
It seems that the 7mm/ft scale items will be available via the Scale7 group:

 https://www.scaleseven.org.uk/index.php?id=262

A small stand is planned to be at Scaleforum this year where some limited supplies of P4 track items will be available (cash sales only).

Scaleforum details: https://www.scalefour.org/scaleforum/2018/


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57th message | this message only posted: 3 Sep 2018 14:01
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from:
Hayfield
United Kingdom

 

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Mr Jukes in his announcements tends to keep his customers in suspense, or statements can be read two ways.

Good to see supplies will be available within a few weeks, pity for a short while either by show attendance or society membership, though the societies no doubt will be pleased by a possible increase in membership, which in my opinion is no bad thing

With regard to the pricing, Mr Jukes has seemingly dangled a carrot to prospective buyers

will enable prices to be ‘lean’, driven essentially by the aim of recovering all costs with a small margin


Are we modellers in for a price decrease ? In the past the costs were always based on a commercial basis, ie profitable !! and we have seen several price increases in the recent past, is this a new marketing ploy to gain a price advantage ? with lean prices as stated by Mr Jukes, Interesting times ahead
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58th message | this message only posted: 3 Sep 2018 14:42
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from:
Stephen Freeman
Sandbach, United Kingdom



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Looks like I'll have to re-join Scaleseven
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59th message | this message only posted: 3 Sep 2018 14:56
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from:
Rob Manchester
Manchester



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Stephen Freeman wrote: Looks like I'll have to re-join ScalesevenIt shouldn't be a requirement to be a member of a club or society to get access to parts. You can buy 4mm items from Scalefour or EMGS stands at shows without being a member. I am already a member of 5 model railway clubs or societies so not too keen to shell out for another subscription. Andrew's announcement can be read as implying that both 4mm and 7mm track items will be available direct from the source at a 10% uplift in price. If the parts are being sold on a no profit basis they will be cheaper than when Phil was selling them.

Rob


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60th message | this message only posted: 3 Sep 2018 15:21
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Martin Wynne
West Of The Severn, United Kingdom



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Rob Manchester wrote:It shouldn't be a requirement to be a member of a club or society to get access to parts. You can buy 4mm items from Scalefour or EMGS stands at shows without being a memberHi Rob,

I think the entrance ticket gives you day membership of the society. There may be legal issues related to supplying goods to non-members -- sale of goods acts, trade description, product liability insurance, health & safety, refunds, etc.

It will be interesting to see how the online web site operates if quote "Exactoscale Products is not a company but an informal cooperative group of modellers". Who will the contract of sale be with?

Anyone else seeing https://exactoscale.com/ taking several minutes to load?

It appears to be hosted by https://certahosting.co.uk/

Martin.

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61st message | this message only posted: 3 Sep 2018 15:46
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from:
Rob Manchester
Manchester



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Thanks Martin,

The Exactoscale page loads instantly here on my desktop PC and even on my phone browser.

Do the Scale7 people carry trade sales items to shows ? They were at Telford this weekend but just with a test track and membership applications forms rather than stock to sell. I did once buy a paxolin crossing assembly jig from them at a show but can't remember where.

Rob


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62nd message | this message only posted: 3 Sep 2018 15:57
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from:
Dave Summers
Urchfont, Devizes, United Kingdom

 

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I collected a lot of pre-ordered items from the S7 stores at Telford however the specialist societies are there to promote themselves and their invitation to the exhibition does not normally extend to overt 'trading'.
Traders pay a lot for their space to attend these exhibitions whereas specialist line and scale societies are often admitted gratis. It is a fine line that these groups have to tread to avoid treading on the toes of legitimate traders.
The 'public' pages of the ScaleSeven Group website includes
https://www.scaleseven.org.uk/index.php?id=262
As it says at the bottom of the page: "Please note that all S7 stores items are only available to S7 members"
Dave
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63rd message | this message only posted: 3 Sep 2018 16:06
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from:
Nigel Brown
 

 

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HMRC takes a keen interest in stuff sold to the general public rather than to society members. The 3mm Society looked into this and came to the firm conclusion that sales to non-members was out.

Nigel
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64th message | this message only posted: 3 Sep 2018 16:24
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from:
Hayfield
United Kingdom

 

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Martin Wynne wrote: Rob Manchester wrote:It shouldn't be a requirement to be a member of a club or society to get access to parts. You can buy 4mm items from Scalefour or EMGS stands at shows without being a memberHi Rob,

I think the entrance ticket gives you day membership of the society. There may be legal issues related to supplying goods to non-members -- sale of goods acts, trade description, product liability insurance, health & safety, refunds, etc.

It will be interesting to see how the online web site operates if quote "Exactoscale Products is not a company but an informal cooperative group of modellers". Who will the contract of sale be with?

Anyone else seeing https://exactoscale.com/ taking several minutes to load?

It appears to be hosted by https://certahosting.co.uk/

Martin.
Martin
As for both the Scaleforum and EM gauge society making the items from their stores available at their own shows, I think is perfectly reasonable as it gives members the chance to view before buying, plus they usually sell items not available from the trade. The issue being the shows attract non members and saves them a lot of embarrassment making them members for the day. 

My farther was a member of a social club, all guests were signed in so they can spend their £'s over the bar, also I see at some seaside towns where social clubs offer temporary membership to holidaymakers  

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65th message | this message only posted: 6 Sep 2018 10:41
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from:
Stephen Freeman
Sandbach, United Kingdom



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Just to point out that EMGS sold Exactoscale products before but are now showing out of stock for most if not all items. It will be interesting to see what prices they come back at, especially as the TO still owes me a bag of S1s. Not that I am desperate for them as I managed to get a decent quantity from C&L before the deadline. I am out of some items but I can wait for them.

It's a pity I can't get to ExpoEM as the car is needed for other duties (even if it's not too far) otherwise I'd be quizzing him about developments. No C&L on the list of traders though.

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66th message | this message only posted: 6 Sep 2018 15:17
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from:
Hayfield
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C&L will be there, but obviously not selling Exactoscale products
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67th message | this message only posted: 6 Sep 2018 19:09
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Stephen Freeman
Sandbach, United Kingdom



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They are not on the list of Traders
Hayfield wrote: C&L will be there, but obviously not selling Exactoscale products

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68th message | this message only posted: 6 Sep 2018 19:51
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d827kelly
Coventry, United Kingdom

 

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Indeed they're not for Expo EM Autumn, but they are for Scaleforum. Phil may have felt takings at the Manchester show weren't good enough to justify the travel this year perhaps?
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69th message | this message only posted: 6 Sep 2018 23:35
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Rob Manchester
Manchester



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Expo EM North this weekend and no specialist track traders present - not ideal for modellers wanting advice on converting to EM ( or P4 ) - and the EMGS wonders why attendance at the show is poor :?

Surely the main difference between out-of-the box OO and the more in-scale gauges is the track or am I missing something. Maybe by next year the two main track suppliers will be up to speed.

Colin ( nee Alan Gibson ) does very well with his part of the transition to EM/P4.

Rob


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70th message | this message only posted: 7 Sep 2018 00:00
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from:
Nigel Brown
 

 

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Maybe other options should be looked at. One is to use SMP for the track; SMP does EM.

The 2mm Scale Association and the 3mm Society have both commisioned their own ranges of chaired track (I believe from the same supplier). Includes standard chairs, slide chairs and check rail chairs; for the rest you butcher standard chairs. Only one style of standard chair (LMS I think). A pragmatic solution. Maybe the EM gauge people should go the same way, or at least think about it in case the outside solutions go pear-shaped.

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71st message | this message only posted: 7 Sep 2018 08:05
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from:
Hayfield
United Kingdom

 

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Stephen Freeman wrote: They are not on the list of Traders
Hayfield wrote: C&L will be there, but obviously not selling Exactoscale products
Stephen
Sorry thought you were talking about Scaleforum 

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Hayfield
United Kingdom

 

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Nigel Brown wrote: Maybe other options should be looked at. One is to use SMP for the track; SMP does EM.

The 2mm Scale Association and the 3mm Society have both commisioned their own ranges of chaired track (I believe from the same supplier). Includes standard chairs, slide chairs and check rail chairs; for the rest you butcher standard chairs. Only one style of standard chair (LMS I think). A pragmatic solution. Maybe the EM gauge people should go the same way, or at least think about it in case the outside solutions go pear-shaped.
The EMGS will be one of the preferred suppliers of Exactoscale track parts, so no need to (and no commercial reason) to duplicate items. They should be receiving stocks soon.  
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73rd message | this message only posted: 7 Sep 2018 09:37
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from:
Nigel Fisher
Tibshelf, Alfreton, United Kingdom

 

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The Scalefour society do have a part of their range available to non members through a part of their website (https://www.scalefour.org/eshop/). I wonder if the Exactoscale parts will be available on that page too?

Nigel
Rob Manchester wrote: Stephen Freeman wrote: Looks like I'll have to re-join ScalesevenIt shouldn't be a requirement to be a member of a club or society to get access to parts. You can buy 4mm items from Scalefour or EMGS stands at shows without being a member. I am already a member of 5 model railway clubs or societies so not too keen to shell out for another subscription. Andrew's announcement can be read as implying that both 4mm and 7mm track items will be available direct from the source at a 10% uplift in price. If the parts are being sold on a no profit basis they will be cheaper than when Phil was selling them.

Rob



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from:
Tony W
North Notts., United Kingdom

 

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These are non-gauge specific parts, so I suppose its possible.
Regards
Tony.

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Martin Wynne
West Of The Severn, United Kingdom



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Andrew Jukes has just announced that the new Exactoscale web site is up and running:

 https://exactoscale.com

More info: https://www.scalefour.org/forum/viewtopic.php?p=63285#p63285

Martin.

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76th message | this message only posted: 15 Sep 2018 21:36
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from:
madscientist
 

 

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A considerable reduction over the C&L pricing and better mouldings to boot and the societies are supposed to slightly cheaper again

Dave
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from:
d827kelly
Coventry, United Kingdom

 

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I noticed the prices, but also the much cleaner and more informative website. It gives nice clear drawings of each chair type which will be helpful as I struggled to descern the difference with some due to my eyesight I expect.
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from:
Rob Manchester
Manchester



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madscientist wrote: A considerable reduction over the C&L pricing and better mouldings to boot and the societies are supposed to slightly cheaper againBut if the products are being sold 'at cost' through the Exactoscale website how can the societies sell them cheaper ?

Rob


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from:
Andrew Barrowman
USA

 

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Creative accounting?

More likely the societies have to buy in bulk which amortizes the handling cost over more units.

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from:
Jim Guthrie
United Kingdom

 

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Rob Manchester wrote: madscientist wrote: A considerable reduction over the C&L pricing and better mouldings to boot and the societies are supposed to slightly cheaper againBut if the products are being sold 'at cost' through the Exactoscale website how can the societies sell them cheaper ?The deal could be that the societies receive parts in bulk pretty well straight from the moulder and they have to do their own packing.  If you have ever received a very large bag of "virgin" sprues you would appreciate the time it takes to re-pack them. 

Or it could just be the normal process of supplying finished products in bulk which is fairly normal in business where the price is lower the larger the order.   If Andrew Jukes can send three large shipments of parts off to the EM, S4 and S7 societies and get his money pretty well immediately and the societies then do all the selling to individuals,  that has to be worth something.

Jim.

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