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                                       SK5 files not recognised
     
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 Clicked a link? Wrong message? Wait until the page has finished loading, click in the address bar and then press the Enter key. This is a timing bug in some browsers.
1st message | this message only posted: 12 Aug 2018 15:06
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from:
Murray Boaz
Havant, United Kingdom

 

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I have just started to attempt to use Templot v2.19 on Win 7 - the software opens and appears to run ok.   However the  Templot Explained videos download as SK5 files are not recognised.  Clicking on the link loads BB FlashBack Micro Player - whatever that is as I have not consciously downloaded it - which then gives an error message that the downloaded files is not an FBR file.

In TEMPLOT_DEV folder I have templot_video_loader.exe (noted from another post concerning SK5 files on a Mac).  How do I get these videos to work please?

__________
message ref: 25417

 
 Clicked a link? Wrong message? Wait until the page has finished loading, click in the address bar and then press the Enter key. This is a timing bug in some browsers.
2nd message | this message only posted: 12 Aug 2018 17:26
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from:
Martin Wynne
West Of The Severn, United Kingdom



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Please do not send requests for help direct to me via email or PM.

Post your questions on the forum where everyone can see them and add helpful replies.
Murray Boaz wrote: I have just started to attempt to use Templot v2.19 on Win 7 - the software opens and appears to run ok.   However the  Templot Explained videos download as SK5 files are not recognised.  Clicking on the link loads BB FlashBack Micro Player - whatever that is as I have not consciously downloaded it - which then gives an error message that the downloaded files is not an FBR file.

In TEMPLOT_DEV folder I have templot_video_loader.exe (noted from another post concerning SK5 files on a Mac).  How do I get these videos to work please?
Hi Murray,

Welcome to Templot Club. :)

The Flashback FBR Micro Player is installed with Templot -- see paragraph 12. at:

 http://templot.com/companion/terms_of_use.php

The video loader utility allows you to watch the FBR videos as often as you wish without needing to download them more than once.

The small SK5 file tells the loader which FBR video to play, or to download first and then play.

The Templot installer setup should have associated SK5 files with the video loader in Windows. Which browser are you using? Selecting the SK5 "Open" option in your browser on the video link should enable the browser to launch the video loader.

I have just done a new test install in Windows7, and everything appears to be working fine using Firefox.

If you can't get it to work, choose instead the option to "Save" the SK5 file, and then open it directly by going to help > video player > open SK5 files... menu item in Templot, and navigating to your saved downloads folder.

If still no joy, some of the videos can be viewed online (in poorer MP4 image quality, without the full FBR interactive functions), at:

Templot Explained - first off:
 https://flashbackconnect.com/Default.aspx?id=sBA8Rx8eNDxUqTCgPweQgQ2

Templot Explained - hand and direction:
 https://flashbackconnect.com/Default.aspx?id=hUsAbpUJYq2Ad8cQyEjBYg2

Your first printed template:
 https://flashbackconnect.com/Default.aspx?id=uHfRyKwVkl1qfdzC5Az3HA2

Starter track planning:
 https://flashbackconnect.com/Default.aspx?id=QBDJMDgdiC7PwRqLS2U3jg2

cheers,

Martin.

__________
message ref: 25421

 
 Clicked a link? Wrong message? Wait until the page has finished loading, click in the address bar and then press the Enter key. This is a timing bug in some browsers.
3rd message | this message only posted: 13 Aug 2018 14:35
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from:
Murray Boaz
Havant, United Kingdom

 

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Martin
Many thanks for quick and detailed reply.  I am using IE11 and have tried Chrome (both up to date) with no success.  I have tried opening the SK5 file from downloads folder - no joy.    This is the error message that I still get.

However the 4 Flashbackconnect files worked fine.
Thoughts - should I uninstall Templot and try a clean install?   I have not yet done anything on it worth saving.  Also, I have a previous version - 2.13 - sitting in C:\TEMPLOT_DEV whereas the current 2.19b version is sitting in C:\Program Files (x86)/TEMPLOT_DEV.  Both are where they were automatically downloaded to.  Could there be some form of conflict?  2.13 does not show on Win Control Panel Programs and Features wheres 2.19b does.  Netiher does 2.13 come up on Revo Uninstaller therefore apart from just deleting the folders how can I uninstall it?
Advice would be welcome.

Kind regards, Murray
__________
message ref: 25435

 
 Clicked a link? Wrong message? Wait until the page has finished loading, click in the address bar and then press the Enter key. This is a timing bug in some browsers.
4th message | this message only posted: 13 Aug 2018 15:24
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from:
Martin Wynne
West Of The Severn, United Kingdom



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Please do not send requests for help direct to me via email or PM.

Post your questions on the forum where everyone can see them and add helpful replies.
Hi Murray,

Unfortunately you have made the classic mistake of installing Templot in the Windows \Program Files\ folders.

I wish I could make this appear in flashing red, but at present it would be tricky:



Apart from Windows permissions issues, "Program Files" contains a space, and that just won't work in Templot.

I'm not sure how you got there without any intervention, because by default the Templot installer uses the folder shown above. Are you using some other program installation utility?

Please re-install Templot and set the folder as above (you won't lose any existing files in there) or anywhere else you like on your computer, providing:

It is not in or a sub-folder of the Windows \Program Files\ folders, and

There are no spaces anywhere in the folder name or the entire path to it. Use underscores instead.

For example you could choose:

 E:\MY_RAILWAY_STUFF\EVERYTHING_TEMPLOT\

The installer will remember it for future updates.

You don't need to do anything about uninstalling your currently installed version or running an uninstaller. You can just leave the folder where it is, or delete it to avoid future confusion.

cheers,

Martin.

__________
message ref: 25437

 
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