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1st message | this message only posted: 1 May 2019 09:50
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from:
Stephen Freeman
Sandbach, United Kingdom



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Hi Martin,

Think I know how it happened but here is the error message "Access Violation Address 00402CF9 in module templot_2.exe Write of address 38B1305C.

Happened when trying to save sketchboard file on closing Templot but had already closed the sketchboard file (I think).


You might want to trap this somehow. I have managed to repeat the error.

OS Windows 7 64bit

Stephen

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message ref: 27013

 
 Clicked a link? Wrong message? Wait until the page has finished loading, click in the address bar and then press the Enter key. This is a timing bug in some browsers.
2nd message | this message only posted: 1 May 2019 18:32
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from:
Martin Wynne
West Of The Severn, United Kingdom



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Please do not send requests for help direct to me via email or PM.

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Hi Stephen,

Thanks for reporting this. Unfortunately I haven't been able to reproduce it here.

But you say you can reproduce it, so it should be fixable if you can give a detailed recipe of exactly what steps cause it. Thanks.

Are you saving files locally, or to a network drive, or a synchronised or cloud-based folder?

cheers,

Martin.

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message ref: 27017

 
 Clicked a link? Wrong message? Wait until the page has finished loading, click in the address bar and then press the Enter key. This is a timing bug in some browsers.
3rd message | this message only posted: 2 May 2019 15:03
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from:
Stephen Freeman
Sandbach, United Kingdom



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As I said I suspect it is because I had already closed the Sketchboard window. First I opened the design in a new Sketchboard window. Altered the display to Manual Update and changed it so that the track showed rather than just a blue line. Added background images to the mix, saved it to pdf, then closed the window. I then closed Templot which prompted me to save the sketchboard at which point the error happened. Windows 7  64 local folder on actual machine.
Martin Wynne wrote: Hi Stephen,

Thanks for reporting this. Unfortunately I haven't been able to reproduce it here.

But you say you can reproduce it, so it should be fixable if you can give a detailed recipe of exactly what steps cause it. Thanks.

Are you saving files locally, or to a network drive, or a synchronised or cloud-based folder?

cheers,

Martin.


__________
message ref: 27018

 
 Clicked a link? Wrong message? Wait until the page has finished loading, click in the address bar and then press the Enter key. This is a timing bug in some browsers.
4th message | this message only posted: 5 Jun 2019 08:45
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from:
Graeme Lewis
Brisbane, Australia

 

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Martin

To add to Stephens error message, I have consistently been getting the following error message:

"Access violation at address 007E8FE7 in module 'templot_2.exe'. Read of address 00000042"

This happens when I click on one of the shapes (and it seems to be just one particular shape) in the Background menu. The main issue is that I cannot then close the error message and go back to Templot - I have to close the program with Task Manager.

I have had this happen previously on a different layout design and I think I remedied it by redoing all of the shapes.

Regards

Graeme Lewis
__________
message ref: 27093

 
 Clicked a link? Wrong message? Wait until the page has finished loading, click in the address bar and then press the Enter key. This is a timing bug in some browsers.
5th message | this message only posted: 7 Jun 2019 19:48
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from:
Martin Wynne
West Of The Severn, United Kingdom



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Please do not send requests for help direct to me via email or PM.

Post your questions on the forum where everyone can see them and add helpful replies.
Graeme Lewis wrote: This happens when I click on one of the shapes (and it seems to be just one particular shape) in the Background menu.Hi Graeme,

Do you mean when clicking on one of the background shapes in the list? If so, please can you post the BGS file here.

Or one of the items on the sketchboard? If so, please can you post the sketchboard SK9 file here.

It seems likely that the file has been corrupted in some way.

Thanks,

Martin.

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message ref: 27108

 
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