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                 Templot is unable to find printer
     
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 Clicked a link? Wrong message? Wait until the page has finished loading, click in the address bar and then press the Enter key. This is a timing bug in some browsers.
1st message | this message only posted: 14 Sep 2019 13:50
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from:
Tom Allen
 

 

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I have a problem, i've tried to use my hp designjet 800 ps to print out the track plan and templot doesn't recognise the printer. Windows sees it ok and i can print other sources ok. The printer is setup for the roll that was provided with it and it shows the print jobs in the print queue when they're sent, but not from templot. I'm assuming that templot will not send anything until it recognises the printer.I've set the print output to banner/roll and tried to calibrate with no joy.

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 Clicked a link? Wrong message? Wait until the page has finished loading, click in the address bar and then press the Enter key. This is a timing bug in some browsers.
2nd message | this message only posted: 14 Sep 2019 14:35
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from:
Martin Wynne
West Of The Severn, United Kingdom



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Hi Tom,

Don't use the banner/roll paper setting. That's intended for old A3/A4 printers, not wide-format CAD printers. Use the normal single sheets setting. I need to change the menu wording to old banner/z-fold to avoid confusion.

Try having the printer switched on and working before starting Templot.

Is it shown in the list of printers when you go to the output > printer setup... menu item (bottom of menu)?

If it is, what paper size options are shown? Which ones have you tried?

Is Templot printing ok to other printers?

cheers,

Martin.

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 Clicked a link? Wrong message? Wait until the page has finished loading, click in the address bar and then press the Enter key. This is a timing bug in some browsers.
3rd message | this message only posted: 14 Sep 2019 15:04
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from:
Tom Allen
 

 

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i now have it seeing the printer and i've changed the setting to single sheets. The reason is, i needed the correct hp drivers, not the generic windows 7 version.
I've sent the point template shown at the startup screen and it seems to want to take over 40 minutes to process the file before printing it. The file size is 592kb, does that seem strange to you. Templot normally prints to my epson 720 instantly and that's much bigger files that this.

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 Clicked a link? Wrong message? Wait until the page has finished loading, click in the address bar and then press the Enter key. This is a timing bug in some browsers.
4th message | this message only posted: 14 Sep 2019 15:19
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from:
Martin Wynne
West Of The Severn, United Kingdom



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Tom Allen wrote: I've sent the point template shown at the startup screen and it seems to want to take over 40 minutes to process the file before printing it. The file size is 592kb, does that seem strange to you.
Hi Tom,

What paper size have you set?

I'm interested that you can see the print file size. Where are you seeing that quoted? What is the file name? Normally print jobs are spooled to the printer -- have you set the printer to print to file?

How long does it take if you export a PDF file from Templot and use your PDF reader program to print it?

cheers,

Martin.

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5th message | this message only posted: 14 Sep 2019 15:50
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Tom Allen
 

 

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paper size is set to A0 roll, that's what came with it. I can see the file size in control panel/devices and printers/see what's printing, thats the old print queue feature on xp.
The file is called templot pages
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message ref: 27718

 
 Clicked a link? Wrong message? Wait until the page has finished loading, click in the address bar and then press the Enter key. This is a timing bug in some browsers.
6th message | this message only posted: 14 Sep 2019 16:29
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from:
Martin Wynne
West Of The Severn, United Kingdom



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Hi Tom,

What page size is Templot showing on the print preview screen?

Try changing the paper size to say A3.

You can gradually increase it when you get it running.

I'm going to try installing the driver on my old Windows7 system so that I can see what you are seeing. (There doesn't seem to be a driver available for Windows10.)

cheers,

Martin.

__________
message ref: 27719

 
 Clicked a link? Wrong message? Wait until the page has finished loading, click in the address bar and then press the Enter key. This is a timing bug in some browsers.
7th message | this message only posted: 14 Sep 2019 17:11
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from:
Tom Allen
 

 

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i chose to print a grouped single point at 10% size from the initial screen and it printed a page 8m wide and 18m long at 10% when i stopped it, heaven knows what it would have stopped at lengthwise if i had let it go. The point was perfectly printed at 10% and i did choose only to print group templates. Normally it would have only printed the grouped point and no more.There isn't a driver for this printer above 7

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message ref: 27723

 
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8th message | this message only posted: 14 Sep 2019 17:17
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from:
Martin Wynne
West Of The Severn, United Kingdom



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Tom Allen wrote: i chose to print a grouped single point at 10% size from the initial screen and it printed a page 8m wide and 18m long at 10% when i stopped it, heaven knows what it would have stopped at lengthwise if i had let it go.Hi Tom,

That's why it is taking a long time to calculate. :)

You must set a fixed page size, not "roll". It can be as big as you like, but it must have a set length.

cheers,

Martin.

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message ref: 27724

 
 Clicked a link? Wrong message? Wait until the page has finished loading, click in the address bar and then press the Enter key. This is a timing bug in some browsers.
9th message | this message only posted: 14 Sep 2019 17:17
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from:
Tom Allen
 

 

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just one page A1 but it's very long and thin
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 Clicked a link? Wrong message? Wait until the page has finished loading, click in the address bar and then press the Enter key. This is a timing bug in some browsers.
10th message | this message only posted: 14 Sep 2019 17:23
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from:
Martin Wynne
West Of The Severn, United Kingdom



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Tom Allen wrote: just one page A1 but it's very long and thin???   A1 is not very long and thin. :?

I will write again when I have installed the driver and can see the settings available.

cheers,

Martin.

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message ref: 27726

 
 Clicked a link? Wrong message? Wait until the page has finished loading, click in the address bar and then press the Enter key. This is a timing bug in some browsers.
11th message | this message only posted: 14 Sep 2019 17:31
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from:
Tom Allen
 

 

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as you've said, i guess i'm going to have to define the length of each print. I'll try it with just a point.
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 Clicked a link? Wrong message? Wait until the page has finished loading, click in the address bar and then press the Enter key. This is a timing bug in some browsers.
12th message | this message only posted: 14 Sep 2019 17:46
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from:
Tom Allen
 

 

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ok, i tried it with A3 size listed and it printed it within the limits of an A3 page. So defining a width and length is a must with this printer.
One other thing has arose from this print, which is a "control template". There are shaded lines being printed from the edges of each sleeper to the 0 point.
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message ref: 27728

 
 Clicked a link? Wrong message? Wait until the page has finished loading, click in the address bar and then press the Enter key. This is a timing bug in some browsers.
13th message | this message only posted: 14 Sep 2019 17:57
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from:
Martin Wynne
West Of The Severn, United Kingdom



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Please do not send requests for help direct to me via email or PM.

Post your questions on the forum where everyone can see them and add helpful replies.
Tom Allen wrote: So defining a width and length is a must with this printer.Hi Tom,

I've been trying to tell you that all afternoon! :)

One other thing has arose from this print, which is a "control template". There are shaded lines being printed from the edges of each sleeper to the 0 point.Yes, that's a known bug in 2.23.c. See:

 http://85a.co.uk/forum/view_topic.php?id=3500&forum_id=1

You can avoid it by printing the template as a background template instead, or you can fix it by using the 2.23.x scruff release which I posted here:

 http://85a.co.uk/forum/view_topic.php?id=3499&forum_id=3#p27699

However, that also has a bug -- the switch-drive marks (tie-bar slots) are missing on background templates.

I will get it fixed and release a new program update soon.

cheers,

Martin.

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 Clicked a link? Wrong message? Wait until the page has finished loading, click in the address bar and then press the Enter key. This is a timing bug in some browsers.
14th message | this message only posted: 14 Sep 2019 18:03
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from:
Tom Allen
 

 

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thanks Martin, i usually only print background templates so i've not seen this before.
Major thanks for the prompt help, i'll be hitting the "donate" button now we've settled into the new home.
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